DealRater.ai – Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: When you create an account, we may collect your name, email address, password, and any other information you choose to provide.
• Listing and Content Inputs: When you paste, upload, or share listing URLs, text, images, or other content for analysis, we collect that content as "User Content."
• Communication Data: If you contact us by email or through the Service (for support, feedback, etc.), we collect the information you provide, including your contact details and the content of your message.
• Billing Information: If you purchase a subscription or paid feature, our payment processors may collect payment card details and billing information. We generally do not store full payment card numbers.

1.2 Information We Collect Automatically

• Usage Data: We may collect information about how you access and use the Service, such as pages viewed, features used, clicks, timestamps, and referring URLs.
• Device and Log Data: We may collect IP address, browser type, operating system, device identifiers, and other technical information from your browser or device.
• Cookies and Similar Technologies: We use cookies and similar technologies to remember your preferences, improve the Service, and analyze usage. You can manage cookies through your browser settings.

1.3 Information Collected via Browser Extension or App

If you install our browser extension or mobile app, it may:

• Access and process content from the pages you visit solely for the purpose of analyzing listings and providing DealRater.ai features;
• Send relevant listing data (such as title, price, location, images, and description) to our servers for analysis;
• Collect limited technical information to ensure the extension or app functions correctly.

The extension or app is designed to process only the information necessary to provide the Service. We do not use it to collect your passwords, credit card numbers, or unrelated browsing data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service;
• To analyze listings and generate AI-based scores, insights, and recommendations;
• To personalize your experience, including remembered settings and preferences;
• To communicate with you, including sending service updates, security alerts, and support responses;
• To process payments and manage subscriptions;
• To monitor and analyze usage, trends, and activities for service improvement;
• To develop new features and improve our AI models;
• To detect, prevent, and respond to fraud, security issues, and technical problems;
• To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who help us operate the Service, such as hosting providers, analytics services, email providers, and payment processors. These providers are authorized to use your information only as necessary to provide services to us.
• Aggregated and De-Identified Data: We may use and share aggregated or de-identified information that cannot reasonably be used to identify you, for analytics, research, and business purposes.
• Legal Requirements and Protection: We may disclose information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to enforce our Terms of Service; or to protect the rights, property, or safety of DealRater.ai, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of all or a portion of our business, your information may be shared or transferred as part of that transaction, subject to appropriate confidentiality protections.

We do not sell your personal information to third parties.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on the type of data and how it is used.

We may retain aggregated or de-identified data that cannot reasonably be linked back to you for longer periods.

5. Your Choices and Rights

5.1 Account and Profile

You may access, update, or delete certain account information by logging into your account settings. If you wish to deactivate your account, you may contact us at the email address below.

5.2 Communications

You may opt out of receiving non-essential promotional emails by following the unsubscribe instructions in those emails. We may still send you service-related communications, such as security alerts or important notices about your account.

5.3 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. If you disable cookies, some features of the Service may not function properly.

5.4 Legal Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to request access, correction, deletion, or restriction of processing. To exercise your rights, please contact us using the contact details below. We may request additional information to verify your identity before responding to your request.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Service is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

8. International Users

The Service is operated from the United States. If you access the Service from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located, which may have different data protection laws than your country of residence.

9. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and may provide additional notice as required by law. Your continued use of the Service after any changes become effective constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@dealrater.ai
Alternate Contact: support@dealrater.ai